How do I…? — Back Office

Use this index to find the page that owns each Back Office procedure.

Sales and money

If you need to…	OTO words or screens	Usually done by	Go to
Prepare a customer quotation	Proforma Invoice, proforma	Accounts user	Sales and invoices guide
Confirm what a customer ordered	Sales Order	Accounts user	Sales and invoices guide
Record delivery to a customer	Delivery Note	Accounts user	Sales and invoices guide
Charge a customer	Invoice	Accounts user	Sales and invoices guide
Record money received for an invoice	Invoice Payment, balance	Accounts user	Sales and invoices guide
Maintain a customer or supplier	Customers, Suppliers	Accounts user	Customers and suppliers
Record cash movement or an expense	Cash Book, Expense	Finance user	Cash books and expenses

Oversight, payroll, and setup

If you need to…	OTO words or screens	Usually done by	Go to
Review purchasing documents and commitments	Requisition, PO, GRN	Supervisor or finance user	Procurement oversight
Prepare or review employee pay	Payroll	Payroll user	Payroll guide
Reconcile sales, cash, tax, expenses, or balances	Reports	Finance user or Supervisor	Reports guide
Maintain currencies, payment methods, taxes, or settings	Configuration	Authorized configuration owner	Configuration and New Day
Close the Back Office business date	New Day	Authorized closing role	Configuration and New Day

Common terms and synonyms

• Proforma may be called a quotation or preliminary invoice.
• PO means Purchase Order; GRN means Goods Received Note.
• Cash Book records money entering or leaving a cash or bank account.
• Outstanding balance means the amount still unpaid.
• New Day is the controlled change to the next business date.