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How do I…?

Pick the part of OTO you are working in. Each one opens with a list of the jobs people actually do, and the page that answers each one.

Which part of OTO are you in?

  • POS


    Orders, bills, payments, corrections, shift checks, and POS reports.

    Open POS help

  • Front Desk


    Reservations, arrivals, stays, charges, room status, and New Day.

    Open Front Desk help

  • Inventory


    Requests, purchase orders, deliveries, stock activity, and reconciliation.

    Open Inventory help

  • Back Office


    Sales documents, payments, expenses, payroll, reports, and New Day.

    Open Back Office help

  • Cross-module


    Handoffs between teams: purchase to stock, stock to POS, POS to a guest stay, and the daily close.

    Open cross-module help

Every help centre opens with its own How do I…? list: the job you are trying to do, the words OTO uses for it, who normally does it, and the page that answers it.

Still not sure?

Go to the part of OTO you had open when the question came up. If that turns out to be the wrong place, its How do I…? list will point you at the right one.

If the job crosses two teams — an outlet charge that has to reach a guest's bill, a delivery that has to reach both the shelf and the accounts — start at Cross-module.